Last Updated: December 29, 2024
Introduction and Platform Overview
Platform Services and Features
Account Types and Registration
User Rights and Responsibilities
Platform Rules and Restrictions
These Terms of Service (hereinafter referred to as the "Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity (hereinafter referred to as "you" or "your"), and Corazon OÜ, a company registered under the laws of Estonia with registration number 16780313, having its registered office at Pirita tee 26f-11, Tallinn, Harjumaa 12011, Estonia (hereinafter referred to as the "Company," "we," "us," or "our"), concerning your access to and use of the https://corazon.dance website, related applications, and services (collectively, the "Platform").
The Platform operates as both: (a) A Software as a Service (SaaS) platform enabling organizations to manage their activities, courses, events, and services through comprehensive business management tools and features; and (b) A marketplace connecting service providers with users seeking healthy lifestyle activities, wellness services, and related offerings.
Through our Platform, we facilitate: (a) Event management and coordination; (b) Course and class administration; (c) Community engagement and interaction; (d) Service provider discovery and booking; (e) Activity registrations and management; (f) Payment processing and transaction facilitation; (g) Content management and distribution.
By accessing or using the Platform, you expressly acknowledge, represent, and warrant that: (a) You have read, understood, and agree to be bound by all terms and conditions contained in these Terms, as well as our Privacy Policy; (b) You possess the legal capacity and authority to enter into these Terms; (c) You are at least eighteen (18) years of age or have obtained valid parental or guardian consent; (d) Your use of the Platform will comply with all applicable laws and regulations; (e) All information you provide in connection with your use of the Platform is true, accurate, and complete; (f) If you represent an organization, you have the authority to bind that organization to these Terms.
The Company reserves the right, in its sole discretion, to modify these Terms at any time. Such modifications shall become effective immediately upon posting the updated Terms on the Platform. Your continued use of the Platform following any modifications constitutes acceptance of those changes. The Company will make reasonable efforts to notify users of material changes through prominent notices on the Platform.
We will alert you about any changes by updating the "Last Updated" date of these Terms. You acknowledge and agree that it is your responsibility to review these Terms periodically and become aware of any modifications. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes.
By accessing or using the Platform, you expressly acknowledge, represent, and warrant that you have read, understood, and agree to be bound by these Terms and any additional terms, policies, or guidelines incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.
Your acceptance of these Terms creates a binding legal agreement between you and the Company. This agreement applies whether you are accessing the Platform as an individual user, as an organization representative, or in any other capacity. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms.
The Company reserves the right to modify, amend, or update these Terms at any time in its sole discretion. All modifications become effective immediately upon posting on the Platform, and your continued use of the Platform following any modifications constitutes your binding acceptance of such changes.
The Company will provide notice of material changes to these Terms through reasonable means, which may include notifications within the Platform or via email to registered users. The notice will indicate when such changes will become effective. By continuing to access or use the Platform after such changes become effective, you agree to be bound by the revised Terms.
The Platform is intended for use by persons located in jurisdictions where such use is legally permitted. You acknowledge and agree that access to and use of the Platform may be restricted or prohibited in certain jurisdictions. The Company makes no representation that the Platform is appropriate or available for use in any particular location.
You are responsible for compliance with all applicable laws and regulations in your jurisdiction regarding access to and use of the Platform. If you access or use the Platform from a jurisdiction where such access or use is prohibited or restricted, you do so at your own risk, and you are solely responsible for any consequences arising from such access or use.
The Company provides organizations with comprehensive business management tools and features through its Software as a Service platform. Organizations utilizing these services acknowledge and agree that the Company grants them access to various business operation management tools designed to facilitate their business activities.
The Platform's services enable organizations to manage various aspects of their operations, including course scheduling, student and client management, staff coordination, resource allocation, document management, and content distribution. Organizations acknowledge that proper use of these tools is essential for maintaining accurate records and ensuring compliance with applicable regulations.
The Company provides these services on a subscription basis, subject to the terms of the selected service tier and any additional agreements specific to particular services or features. Organizations understand and agree that access to certain features may be limited based on their selected subscription level.
The Platform operates as a marketplace that facilitates connections between service providers and users seeking various activities and services. The Company acts solely as a facilitator and does not provide, own, or operate any of the listed activities or services directly.
Organizations listing their services on the marketplace retain full responsibility for their offerings, including but not limited to the quality, safety, and legality of their services. Similarly, users maintain complete responsibility for their participation in activities, including ensuring their own ability and fitness to participate.
The Company does not enter into any direct contractual relationship regarding the actual provision of services between organizations and users. The Company's role is limited to providing the technological infrastructure that enables such connections and transactions.
The Company maintains the right to implement changes to the Platform's services and features as needed to ensure optimal performance and user experience. This includes the authority to modify, update, or discontinue any feature or service at any time, with or without prior notice to users.
The Company will make reasonable efforts to minimize any disruption to services during necessary maintenance or updates. However, users acknowledge that temporary service interruptions may occur and agree that the Company shall not be held liable for any damages or losses resulting from such interruptions.
The Company strives to maintain high standards of service quality and platform reliability. However, the Company provides the Platform and its services "as is" and "as available," without guarantees regarding the availability or functionality of any particular feature.
Users acknowledge that access to the Platform may be occasionally interrupted or restricted for various reasons, including maintenance, repairs, updates, or network or equipment failures. The Company does not warrant that the Platform will be available at all times or that it will be error-free or uninterrupted.
The Company reserves the right to impose limits on certain features or restrict access to parts or all of the Platform without notice or liability if the Company believes that users are in breach of the Terms or applicable laws, or for any other reason in the Company's reasonable discretion.
Organizations seeking to utilize the Platform's services must complete a comprehensive registration process and maintain their account in good standing. The establishment and maintenance of organization accounts are subject to specific requirements designed to ensure the integrity and security of the Platform's services.
Organizations must provide complete and accurate registration information, including valid business registration documents, legal business name, and relevant business licenses. Where applicable to the services offered, organizations must submit proof of professional certifications and insurance coverage appropriate to their service offerings.
Organizations must designate authorized representatives who possess the authority to act on behalf of the organization in all Platform-related matters. Organizations assume full responsibility for maintaining the accuracy and currency of all submitted information and must promptly update any changes to their business status, licensing, insurance coverage, or authorized representatives.
Individual users must create and maintain personal accounts to access the Platform's services. During registration, users must provide accurate and complete information, including their full name, valid email address, and any other required information. Users are responsible for maintaining the accuracy of their account information and promptly updating any changes.
Users must be at least eighteen (18) years of age or have obtained valid parental or guardian consent to create an account. The Company reserves the right to request verification of age or parental consent at any time. Users agree not to create accounts under false or fraudulent pretenses or to impersonate any person or entity.
All users are responsible for maintaining the security of their account credentials and preventing unauthorized access to their accounts. Users must select strong passwords, keep their credentials confidential, and notify the Company immediately of any suspected unauthorized access or security breach.
Users agree not to share their account credentials or transfer account access to any third party. Each user account is for the sole use of the registered individual or organization. Users are responsible for all activities that occur under their account, whether or not authorized.
The Company reserves the right to implement and modify account verification requirements at any time. These requirements may include identity verification, business documentation validation, or other verification processes the Company deems necessary for platform security and regulatory compliance.
Organizations may be subject to additional verification requirements, including but not limited to business registration verification, insurance coverage validation, and professional certification verification. The Company may suspend or terminate accounts that fail to meet or maintain verification requirements.
The Company maintains the right to refuse registration, suspend, or terminate any account that violates these Terms, provides false or misleading information, or engages in any activity that the Company determines, in its sole discretion, to be inappropriate or harmful to the Platform or its users.
Organizations utilizing the Platform possess specific rights and bear corresponding responsibilities in their use of the Platform's services. Organizations have the right to access and utilize the Platform's features in accordance with their selected subscription tier and these Terms. This includes the right to list services, manage bookings, and interact with users through the Platform's designated channels.
Organizations must maintain compliance with all applicable laws and regulations governing their business operations and service offerings. This includes obtaining and maintaining all necessary licenses, permits, and insurance coverage required for their activities. Organizations must ensure the accuracy of all information provided about their services, including descriptions, pricing, and availability.
Organizations are required to honor all confirmed bookings and commitments made through the Platform, maintaining professional standards in all interactions with users. They must respond promptly to user inquiries and complaints, processing refunds in accordance with their stated policies and these Terms. Organizations shall implement appropriate measures to protect user data and maintain the confidentiality of user information received through the Platform.
Individual users are entitled to access and utilize the Platform's services in accordance with these Terms. Users have the right to receive accurate information about services, transparent pricing, and clear booking terms. They maintain the right to receive prompt and professional communication from both the Platform and service providers regarding their bookings and inquiries.
Users must provide accurate and truthful information in all Platform interactions, including registration details and booking information. They are responsible for reviewing service descriptions, requirements, and prerequisites before making bookings. Users must comply with all booking and payment terms established by both the Platform and service providers, including meeting payment obligations and adhering to cancellation policies.
Users assume responsibility for evaluating the suitability of services for their needs and capabilities. They must maintain appropriate conduct in all Platform interactions, treating service providers and other users with respect and professionalism. Users agree to comply with any rules or guidelines established by service providers for participation in activities or events.
All Platform users must maintain responsible and professional communication through Platform-designated channels. The Company requires that all substantive communications regarding services, bookings, and transactions occur through the Platform to ensure proper documentation and support service quality.
Users must respond to communications regarding bookings, services, or Platform-related matters within reasonable timeframes. The Platform may establish specific response time requirements for certain types of communications, particularly those relating to bookings or user support issues. Users agree to maintain professional and respectful communication standards, refraining from harassment, abuse, or inappropriate behavior.
All users agree to adhere to a professional code of conduct while using the Platform. This includes maintaining honesty in all interactions, respecting the rights and dignity of others, and refraining from any form of discrimination, harassment, or harmful behavior. Users must not engage in any activity that could damage, disable, overburden, or impair the Platform's functionality.
The Company reserves the right to investigate and take appropriate action against any user who violates these conduct standards. Such action may include suspending or terminating access to the Platform, removing content, or reporting violations to appropriate authorities. Users agree to cooperate with any investigation into alleged violations of these Terms or the code of conduct.
The Platform enables users to create, share, and interact with various forms of content within its ecosystem. This content may include service descriptions, event listings, user profiles, reviews, feedback, images, videos, and other materials. Users who generate content through the Platform retain their original intellectual property rights to their content, subject to the licenses granted herein and applicable law.
Users represent and warrant that they own or have obtained all necessary rights, licenses, and permissions to share any content they post on the Platform. This includes obtaining appropriate releases for any identifiable individuals featured in images or videos, securing rights to any third-party intellectual property, and ensuring compliance with applicable copyright and privacy laws.
By creating, uploading, or sharing content on the Platform, users grant the Company a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with the Platform's operation and promotion. This license enables the Company to format, organize, and present content across different devices and platforms, incorporate content into Platform features and services, and use content for promotional purposes.
The granted license includes the right to analyze content for Platform improvement and development purposes, share content with service providers and users as necessary for Platform operation, and modify content formatting to ensure proper display across different devices and platforms. Users acknowledge that this license continues even if they cease using the Platform or delete their accounts.
All content shared or distributed through the Platform must maintain high standards of quality and appropriateness. The Company prohibits content that is false, misleading, or fraudulent, as well as content that promotes discrimination, hatred, or violence. Users must ensure their content does not infringe upon intellectual property rights, privacy rights, or publicity rights of any third party.
Users agree not to post content that contains obscene, pornographic, or sexually explicit material inappropriate for the Platform's purpose. Content that harasses, threatens, or intimidates other users or third parties is strictly prohibited. The Company maintains zero tolerance for content that violates applicable laws or regulations, compromises Platform security, or promotes illegal activities.
The Company maintains the right to monitor content shared through the Platform to ensure compliance with these Terms and applicable laws. This monitoring may include both automated and manual review processes designed to identify and address potential violations. The Company reserves the right to remove or modify any content that violates these Terms or raises security concerns.
The Company may preserve content for legal proceedings or investigations and report illegal content to appropriate authorities as required by law. Users acknowledge that the Company may remove content without prior notice and may suspend or terminate accounts associated with content violations. The Company's enforcement decisions regarding content are final and binding, though users may appeal such decisions through designated channels.
The Company does not assume any obligation to monitor user content but maintains the right to do so for Platform safety and legal compliance. Users agree to cooperate with any investigation into alleged content violations and to comply promptly with any content removal requests issued by the Company.
The Company facilitates secure payment processing through integrated third-party payment processors. Users acknowledge that while the Company facilitates payment processing, all payment processing services are provided by third-party processors subject to their own terms of service and privacy policies. The Company's role in payment processing is limited to integrating these services into the Platform and facilitating the transfer of information necessary for processing transactions.
Users must provide accurate and current payment information when initiating transactions through the Platform. This includes valid payment credentials as required by the selected payment method. Users are responsible for maintaining the accuracy and validity of their payment information and promptly updating any changes to prevent transaction delays or failures. The Company reserves the right to verify payment information and decline or cancel transactions that fail verification procedures.
Organizations utilizing the Platform's services may be subject to various fees and charges. These fees include Platform subscription fees, which provide access to core Platform features and services based on the selected subscription tier. The specific subscription fees applicable to each organization will be clearly communicated during the registration process or upon upgrade to premium services.
Transaction processing fees apply to payments processed through the Platform. The Platform may assess commission fees on sales or bookings, calculated as a percentage of the transaction value. Additional service fees may apply for specialized features or services. Organizations agree to pay all applicable fees and charges in accordance with the payment terms established for their account type and subscription level.
Organizations must establish clear refund policies for their services and communicate these policies to users through their Platform listings. These policies must specify the conditions under which refunds will be provided and any applicable deadlines for refund requests. Organizations must honor their stated refund policies and process approved refunds promptly through the Platform's designated refund procedures.
The Platform maintains separate policies regarding the refundability of Platform service fees. Users acknowledge that certain Platform fees, including subscription fees and service charges, may be non-refundable as specified in the applicable service agreements. The Company reserves the right to determine the refundability of Platform fees based on the circumstances of each case.
The Platform provides mechanisms for resolving payment disputes between users and service providers. Users must first attempt to resolve payment disputes directly with the relevant service provider through the Platform's communication tools. If direct resolution is not possible, users may escalate disputes through the Platform's dispute resolution system.
The Company will review disputed transactions and may request additional documentation or information from all parties involved. The Platform reserves the right to make final determinations regarding payment disputes based on available evidence and Platform policies. During dispute resolution, the Company may temporarily withhold disputed funds or suspend related services pending resolution.
All users agree to cooperate in good faith with payment dispute investigations and to provide requested documentation promptly. The Company may implement holds, reversals, or other corrective measures as necessary to resolve payment disputes. Users acknowledge that the Company's decisions regarding payment disputes are binding, subject to any applicable legal rights and remedies.
The Company reserves the right to suspend or terminate access to payment processing services for users who demonstrate patterns of disputed transactions or violation of payment terms. Users agree to indemnify the Company for any costs, including legal fees, incurred in resolving payment disputes arising from their use of the Platform.
Unless otherwise indicated, the Platform and all content therein, including but not limited to software, designs, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and code, are the property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. The selection, arrangement, and presentation of all materials on the Platform, and the overall design of the Platform are included within this property protection.
The Company grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for its intended purposes as outlined in these Terms. This license specifically excludes any downloading, copying, or modification of Platform content for any purpose other than individual Platform use. Users may not decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from any part of the Platform.
Users retain any intellectual property rights they possess in content they submit to the Platform. However, by submitting content, users grant the Company and its affiliated entities a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Users represent and warrant that they own or control all rights in the content they submit and that such content does not violate these Terms or any applicable law. Users further warrant that the content will not infringe upon or misappropriate any intellectual property right or other proprietary right of any third party.
The Company's trademarks and trade dress may not be used in connection with any product or service without prior written consent from the Company. All other trademarks not owned by the Company that appear on the Platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.
Users agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based upon the Platform or Platform content, in whole or in part. The Platform license granted to users terminates automatically upon any unauthorized use of the Platform or violation of these Terms.
The Company name, the Platform name, the Company logos, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. Users must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks of their respective owners.
The Company aggressively enforces its intellectual property rights to the fullest extent of the law. The Company reserves the right to deny permission to use its trademarks and to withdraw any permission previously granted in its sole discretion. Any unauthorized use of the Company's intellectual property may result in legal action, including but not limited to claims for damages, injunctive relief, and attorneys' fees.
The Company collects and processes personal data as necessary for the operation of the Platform and provision of services. The collection and processing of personal data are governed by our Privacy Policy, which is incorporated by reference into these Terms. Users acknowledge that their use of the Platform is also subject to the Privacy Policy and consent to their data being collected, processed, and used as described therein.
The Company processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. Users understand that the Company may collect various types of data, including but not limited to account information, usage data, transaction data, and communications data. The Company maintains appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Users maintain specific rights regarding their personal data as provided by applicable data protection laws. These rights may include the right to access their personal data, the right to rectification of inaccurate data, the right to erasure of personal data, the right to restrict processing, the right to data portability, and the right to object to processing. Users may exercise these rights by contacting the Company through designated channels as specified in the Privacy Policy.
The Company will respond to user requests regarding their data rights within the timeframes required by applicable law. Users understand that certain data must be retained for legal or legitimate business purposes, and that the exercise of data rights may affect the Company's ability to provide certain services. The Company reserves the right to verify the identity of users making data-related requests to ensure the security of personal data.
The Company implements appropriate technical and organizational security measures to protect personal data processed through the Platform. These measures are designed to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing.
Users must take reasonable steps to protect their own data security, including maintaining the confidentiality of their account credentials, using secure internet connections when accessing the Platform, and promptly reporting any suspected security breaches. The Company cannot guarantee the security of data transmitted over the internet and users transmit data at their own risk.
The Company may transfer personal data to countries outside the European Economic Area (EEA) as necessary for the provision of services. Such transfers are conducted in accordance with applicable data protection laws and appropriate safeguards are implemented to protect personal data during international transfers. Users acknowledge that their use of the Platform may involve the transfer of their personal data to countries that may have different data protection standards than their home country.
The Company ensures that any third-party service providers who may process personal data on its behalf provide appropriate guarantees regarding data protection and are bound by written agreements that ensure compliance with applicable data protection requirements. Users consent to such international transfers of their personal data as necessary for the operation of the Platform and provision of services.
When the Company engages in cross-border data transfers, it implements appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms. Users may request additional information about these safeguards through the contact channels specified in the Privacy Policy.
Users agree not to engage in any activities that may compromise the integrity, security, or proper functioning of the Platform. Users shall not attempt to gain unauthorized access to any portion of the Platform, other user accounts, or computer systems or networks connected to the Platform through hacking, password mining, or any other means. The Company strictly prohibits any attempts to circumvent or manipulate the Platform's security features, authentication measures, or any other aspect of the Platform's functionality.
Users shall not engage in any systematic retrieval of Platform data or content to create databases, directories, or compilations. The use of any automated systems or software to extract data from the Platform for commercial purposes, including screen scraping, database scraping, or any similar activity, is expressly prohibited unless users have obtained prior written consent from the Company.
The transmission of any malicious code, including viruses, trojans, worms, or other harmful computer code, files, or programs designed to interrupt, destroy, or limit the functionality of the Platform is strictly forbidden. Users shall not engage in any activity that imposes an unreasonable or disproportionately large load on the Platform's infrastructure.
Users must access and use the Platform only through the interfaces and protocols provided or authorized by the Company. Any attempts to access the Platform through unauthorized means, including through automated agents, robots, scripts, or spiders, are prohibited except where explicitly permitted by the Company in writing. Users shall not modify, decompile, reverse engineer, or attempt to derive the source code of any part of the Platform.
The Company restricts any actions that could disable, overburden, damage, or impair the Platform's proper functioning. This includes interfering with security features, introducing malicious software, or attempting to probe, scan, or test the vulnerability of any system or network associated with the Platform. Users shall not take any action that interferes with the proper working of the Platform or any activities conducted through it.
Users must comply with all applicable laws, regulations, and industry standards while using the Platform. This includes adherence to data protection regulations, consumer protection laws, and professional licensing requirements where applicable. Organizations offering services through the Platform must maintain all necessary permits, licenses, and certifications required for their operations.
The Platform requires users to maintain accurate and up-to-date information regarding their identity, contact details, and any other information necessary for Platform operations. Users must promptly update their information when changes occur and respond to any verification requests from the Company in a timely manner. Failure to maintain accurate information or respond to verification requests may result in account suspension or termination.
The Company maintains the right to investigate and take appropriate action against any users who violate these rules and restrictions. Such actions may include removing content, suspending or terminating accounts, reporting violations to law enforcement authorities, and pursuing legal remedies where appropriate. The Company may take these actions without prior notice if it determines, in its sole discretion, that a violation has occurred.
The Company may implement automated systems to detect and prevent prohibited activities. Users acknowledge that such systems may temporarily or permanently restrict access to certain Platform features or services if suspicious activity is detected. The Company reserves the right to record and store information about potential violations for use in enforcement actions and to prevent future violations.
Users agree to cooperate with any investigation into suspected violations of these rules and restrictions. The Company may require users to provide information, documentation, or other evidence relevant to an investigation. Failure to cooperate with an investigation may result in suspension or termination of Platform access. The Company's decisions regarding enforcement actions are final, though users may appeal such decisions through designated channels when available.
The Platform is provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied. The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company makes no warranty that the Platform will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or that defects will be corrected.
No advice or information, whether oral or written, obtained from the Company or through the Platform, creates any warranty not expressly stated in these Terms. The Company does not warrant that the Platform is free of viruses or other harmful components. Users acknowledge that their use of the Platform is at their own discretion and risk.
To the maximum extent permitted by applicable law, the Company and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Platform.
The Company shall not be liable for any damages arising from: (a) your use of or reliance on the Platform or any content accessed through the Platform; (b) unauthorized access to or alteration of your transmissions or data; (c) statements or conduct of any third party on the Platform; or (d) any other matter relating to the Platform. These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and regardless of whether the Company has been advised of the possibility of such damage.
Users agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) violation of these Terms; (b) use of the Platform; (c) violation of any third-party rights; or (d) violation of any applicable laws or regulations.
This indemnification obligation includes the cost of investigating and defending against any claim, as well as the cost of enforcing this indemnification provision. The Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification, in which case users agree to cooperate in asserting any available defenses.
The Company shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond the Company's reasonable control. Such causes include, but are not limited to: electronic, mechanical, or communications failure or degradation; acts of government or regulatory authorities; strikes or labor disputes; natural disasters; pandemics or public health emergencies; or any other event beyond the Company's reasonable control.
If a force majeure event occurs, the Company's obligations under these Terms shall be suspended for the duration of the event. The Company will take reasonable steps to minimize the impact of the force majeure event and resume performance as soon as reasonably possible. Users acknowledge that during such events, access to the Platform and its services may be restricted or unavailable.
These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions. Users and the Company agree that any dispute arising from or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Estonia, specifically the Harju County Court (Harju Maakohus) as the court of first instance.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms. Users consent to the personal jurisdiction of such courts and waive any objection to such jurisdiction on the grounds of venue, forum non conveniens, or any similar grounds.
Any dispute, controversy, or claim arising out of or in connection with these Terms, including questions regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Rules of the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels).
The arbitration shall be conducted by a panel of three arbitrators appointed in accordance with the Rules. The seat of arbitration shall be Tallinn, Estonia. The arbitration proceedings shall be conducted in English. The arbitrators shall apply Estonian substantive law to the merits of the dispute.
Users expressly waive any right to participate in a class action lawsuit or class-wide arbitration. All claims and disputes within the scope of this arbitration agreement must be arbitrated on an individual basis and not on a representative or collective class basis. Claims of more than one user cannot be arbitrated or litigated jointly or consolidated with those of any other user. This class action waiver is an essential part of the arbitration agreement and cannot be severed.
Notwithstanding the foregoing agreement to arbitrate, either party may seek emergency or temporary injunctive relief in any court of competent jurisdiction in connection with any matter that may be the subject of arbitration, pending the establishment of the arbitral tribunal or pending the arbitral tribunal's determination of the merits of the claim.
The following disputes are specifically excluded from mandatory arbitration:
Before initiating any legal proceedings or arbitration, users agree to provide the Company with written notice of any potential dispute, claim, or controversy. Such notice must include a detailed description of the dispute and any supporting documentation. The Company and user agree to attempt in good faith to resolve any dispute through informal negotiation within thirty (30) days from the date of the initial dispute notice.
If a dispute cannot be resolved through informal negotiation within the specified period, either party may proceed with formal dispute resolution procedures as outlined in this section. The notice and resolution period requirements of this section must be satisfied before either party may commence arbitration proceedings or file any legal action, except for the excluded disputes specified in Section 12.4.
These Terms remain in full force and effect while you use the Platform or maintain an account. The agreement formed by these Terms commences upon your initial access to the Platform and continues until terminated in accordance with the provisions outlined herein. For organizations with paid subscriptions, the duration of specific service agreements may be governed by separate subscription terms in addition to these Terms.
The Company reserves the right to terminate or suspend access to the Platform and services immediately, without prior notice or liability, for any reason whatsoever in its sole discretion. Without limiting the foregoing, the Company may terminate or suspend access in response to conduct that the Company believes violates these Terms or any applicable laws, poses a risk to the Company, Platform users, third parties, or the reputation of the Platform.
Users may terminate their agreement with the Company by discontinuing use of the Platform and deleting their account. Organizations with active subscriptions must follow the cancellation procedures specified in their subscription agreements. The Company may require written notice of termination and completion of any pending obligations before accepting account termination requests.
Upon termination of these Terms for any reason:
The Company will cease providing access to the Platform and all licenses granted herein will immediately terminate. Users must immediately cease all use of the Platform and any related services. The Company may, but is not obligated to, delete or archive any content or data associated with terminated accounts.
Organizations must fulfill any outstanding payment obligations existing at the time of termination. The Company reserves the right to bill for any use of the Platform up to the time of termination. Any fees paid in advance will be handled according to the applicable subscription terms and refund policies.
Users remain liable for all obligations incurred prior to termination, including any outstanding fees, charges, or other liabilities. The Company retains the right to pursue any available legal remedies for violations of these Terms that occurred before termination.
Certain provisions of these Terms continue in force beyond the termination or expiration of the agreement. These surviving provisions include, but are not limited to, ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and any other provision that by its nature is intended to survive termination.
The following obligations specifically survive termination:
The Company maintains sole discretion over any request to reactivate a terminated account. Users seeking account reactivation may be required to remedy any violations that led to termination and may be subject to additional verification requirements or restrictions. The Company reserves the right to deny reactivation requests without providing specific reasons for such denial.
These Terms, together with the Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between users and the Company regarding the subject matter hereof. These Terms supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, concerning the Platform and its services. Users acknowledge that they have not relied on any representations or statements not expressly contained in these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Any such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect. The Company may replace any severed provision with a valid and enforceable provision that achieves the same intended commercial result.
The Company may assign or transfer these Terms, in whole or in part, without restriction or notification. The Company may delegate or subcontract any of its obligations under these Terms without notice or consent. Users may not assign or transfer any rights or obligations under these Terms without the Company's prior written consent. Any attempted assignment or transfer in violation of this provision shall be null and void. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless executed in writing and signed by a duly authorized representative of the Company. No waiver of any breach shall be deemed a waiver of any subsequent breach. The Company's rights and remedies under these Terms are cumulative and not exclusive of any other rights or remedies available at law or in equity.
Users consent to receive communications from the Company electronically. The Company may communicate with users by email or by posting notices on the Platform. Users agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. Users further agree to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions initiated or completed through the Platform.
Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between users and the Company. Users have no authority to make or accept any offers or representations on behalf of the Company. Users shall not make any statement, whether on their website or otherwise, that reasonably would contradict this provision.
These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than the parties. Notwithstanding the foregoing, the parties agree that third-party service providers and licensors referenced in these Terms are third-party beneficiaries entitled to enforce the provisions of these Terms that relate to them.
Corazon OÜ Registration Number: 16780313 Registered Office Address: Pirita tee 26f-11 Tallinn, Harjumaa 12011 Estonia
For general inquiries and support: Email: [email protected]
For technical support and platform-related issues: Email: [email protected]
Support services are available during standard business hours, Eastern European Time (EET). The Company strives to respond to all inquiries within two business days.
All legal notices to the Company must be sent in writing to the registered office address or by email to [email protected]. Legal notices shall be deemed received upon actual delivery to the specified address or upon receipt confirmation for electronic communications.
For matters requiring immediate attention regarding legal issues, data protection, or compliance: Email: [email protected]
For urgent matters requiring immediate attention: Email: [email protected]
The Company maintains these contact channels for specific purposes as outlined above. Users should select the appropriate contact method based on the nature of their inquiry to ensure the most efficient response. All communication should include relevant account information and detailed description of the inquiry or issue.
The Company may update these contact details from time to time by posting revised information on the Platform or by notifying users through other appropriate channels. Users are encouraged to verify current contact information on the Platform before initiating communication.